Customer Service

Customer Service

At Luxetechno, we are dedicated to providing exceptional customer service to ensure you have the best shopping experience possible. Whether you need help with an order, have questions about our products, or require technical support, our team is here to assist you.

Support Options

1. Live Chat

  • Our live chat service is available 24/7. Simply click the chat icon at the bottom of the screen to connect with a customer service representative instantly. We’re here to answer your questions and provide immediate assistance.

2. Email Support

  • For non-urgent inquiries, you can email us at support@luxetechno.com. Our team strives to respond to all emails within 24 hours. Please include your order number and a detailed description of your issue to help us assist you more efficiently.

3. Phone Support

  • If you prefer to speak with a representative, call us at 1-800-LUXE-TECH. Our phone support is available Monday through Friday, 9 AM to 6 PM CET.

4. Help Center

  • Visit our Help Center for answers to frequently asked questions, how-to guides, and troubleshooting tips. It’s a great resource for finding quick solutions to common issues.

Order Tracking

Track Your Order

  • Keeping track of your order is easy with Luxetechno. Once your order has shipped, you will receive a confirmation email with a tracking number. To track your order, visit the Order Tracking page and enter your tracking number. You can also log into your account to view your order status and history.

Warranty & Repair Information

Warranty Information

  • All Luxetechno products come with a manufacturer’s warranty. The warranty period and coverage vary depending on the product and manufacturer. Detailed warranty information can be found on the product page. If you have any questions about your warranty, please contact our customer service team.

Repair Services

  • If your product requires repair, please contact our customer service team to initiate the repair process. We work with authorized service centers to ensure your product is repaired to the highest standards. Our team will provide you with instructions on how to send your item in for repair and keep you updated on the status of the repair.

Extended Warranty Plans

  • For added peace of mind, we offer extended warranty plans on select products. These plans provide additional coverage beyond the standard manufacturer’s warranty. For more information and to purchase an extended warranty, visit our Extended Warranty page.

How to Reach Us

Mailing Address: Luxetechno 123 Tech Avenue Tech City, TE 45678 Europe

Customer Service Hours:

  • Live Chat: 24/7
  • Email Support: 24/7
  • Phone Support: Monday – Friday, 9 AM – 6 PM CET

Social Media:

Thank you for choosing Luxetechno. We are committed to providing you with the best customer service and support. If you have any further questions or need assistance, please do not hesitate to contact us.